Our COVID-19 Response

In line with Government advice, the current situation has left us with little option other than to temporarily close our factory and put a halt on all manufacturing and deliveries. We are clear we should put the safety and well-being of our colleagues and customers first.

We’re working as closely as ever with our retail partners

We remain committed to providing outstanding service to our retail partners and offering them the support they need during this time.

As the situation is constantly changing, we would recommend that you contact your nearest Masterclass Kitchens retailer directly with any queries or concerns you have. You can find your nearest retailer using the Find A Retailer page on our website.

Our promise to you

Whilst this period of closure is necessary to support the national effort and is a blow to all, we are proud to say that due to the diligent way in which we have managed our business over more than 45 years, we remain in a very strong financial position and have complete confidence that we will come through what is an obviously challenging period for all concerned.

We will be doing all we can during this period to support our 220 staff members and our numerous associates.  The health of them and their families is our utmost priority at this time, whilst also ensuring we protect the long term future of the business itself.  We are one big family and we will act accordingly.

Looking forward

Since 1975, we have been manufacturing people’s dream kitchens and take great pride at being at the forefront of innovation, design and quality.

We have experienced tough times before and whilst we are facing a crisis that is unprecedented in living memory, we firmly believe that we will come through this. We are in a stronger position now than we have ever been before, this will allow us to overcome the difficulties we are faced with.  

We all hope the pandemic will pass and when the dust settles, it will be the work that we have put in before and during this crisis that will allow us to stand the test of time. We look forward to delivering best-in-class kitchen furniture long into the future.

Coming soon, we will be launching a collection of new kitchen ranges, new colours, new design led storage solutions and, without question, the most inspirational brochure we have ever produced. We simply cannot wait for you to see The Next Chapter in Kitchen Design. To keep up to date with everything we have been working so hard on, be sure to follow us on InstagramFacebookTwitter and Pinterest.

These are difficult times but rest assured, we will come through this together and we remain positive and look to the future.  The business will shine again, that we are sure.

Thank you

Finally, from everyone at Masterclass Kitchens, we would like to thank all of our customers, colleagues and retail partners for their continued kindness, patience and support. We wish you and your families the very best of health during this time, so stay safe and stay in touch.