Premier Partner Benefits
Every Masterclass Studio enjoys the benefit of an exclusive territory that is agreed with you. Whenever we appoint a new Masterclass Premier Partner the process always begins with a very open, honest, and transparent dialogue about expectations - what you need from us and what we need from you to make this a successful partnership.
Our dedicated customer service team is on hand during office hours to help with your general enquiries and process your orders.
Got a technical question? Then simply call our technical helpline. The team are available to take your questions but do not forget your dedicated ASM is also on hand to deal with product related questions as well!
We all know that things sometimes go wrong! When things do go wrong, you will benefit from our quick turnaround time on remedials to help get those parts to you on-site before the fit finishes wherever possible.
By becoming a Premier Partner, your information will be added to the Masterclass Kitchens website. You will appear on the 'find a retailer' part of the website and when a customer types in their postcode, your information will appear if you are one of three closest studios to the post code that the consumer has typed in.
Every time you send images to us of a recently completed kitchen, we upload them to the Masterclass Kitchens website with a link to your studio.
We hold customer forums at least twice a year whereby we invite our partners to visit the factory to see some of our latest developments and showcase some new ideas. Here you will be able to cast your opinion on what we are considering bringing to market. The forums are extremely important to us and this is our opportunity to engage with our customers and discuss the direction of the market.
Platinum Partner Extras
We heavily invest in quality consumer advertising in the key national and local titles. We recommend that studios use this in their showrooms to sign post the advert to prospective customers to reinforce they are dealing with a large, professional, kitchen manufacturer which work in partnership with a network of dedicated and professional Kitchen Specialists.
Showroom events are an important part of your showroom promotion, so we have put together a pack of promotional 'stuff' to help you get the best out of your day. If you're planning an event and you are a platinum partner then let us know and we will send you a pack free of charge!
Our new Masterclass Magazine will become a regular publication featuring the very best of the Masterclass Products, Trends and Tips. A seasonal publication that will be supplied to all our Platinum Partners.
Door drops are ideal for generating leads and awareness for your busines. We only ever use the Royal Mail, so we can be sure that the leaflets arrive!
We know that many of our partners like to advertise locally in magazines and newspapers. That is why we are offering a free artwork service to help you advertise Masterclass Kitchens using one of our templates. You simply tell us the size of the advert, send us your logo and we can create an advert for you from a set of template. It really is that simple but saves you time and money not having to organise this yourself!
We all know that your website can play an important role supporting your business. It can be a good source of leads and awareness if managed properly. Our report will give you the insights you need, in easy to understand language, to make sure you are getting the most out of your website and get it working even harder for you.
The Masterclass Platinum Partner Programme is about creating strong, long lasting relationships with our customers by adding real value to their business with Sales, Supplier and Marketing support that goes beyond a conventional supplier relationship. We have put together a series of Initiatives that we believe will help support your business.
We have been selling Masterclass product from the beginning - I identified that the products were quality, they have a fantastic range and are growing as an overall business.
- Steve Field, LDC Kitchens
Enquire about becoming an exclusive Masterclass Kitchens Retailer today
We just need a few details
A Masterclass Area Sales Manager will then be in touch with you via phone or email as soon as possible.